Another matomy problem

I completed matomy shopping,but i didn't receive coins.Why? The coin i will receive is 557 coins.I see another offers will approve me for only 1-5 seconds.
Before doing this offer.

After doing this offer.

Another proof

Delete cookies and cache

Delete and what will happen?
I will miss spin today,can't reach 300 coins.

Admin,can you explain why i don't get the coins?

PaddyVuAdmin,can you explain why i don't get the coins?

There could be several reasons:

(1) You completed the offer before or elsewhere (via another GPT site) it won't get approved.
(2) Your browser did not enable cookies.
(3) The issue is with Matomy's system.

We generally advise users to contact Matomy directly using the link on their wall but we would give you the benefit of the doubt and credit your account with a bonus of 600 coins which is now available in your account.
This thread will be locked now, thanks.