Not able to access Offers and Daily surveys

20-10-2015 20:59
Hi,

For the past few weeks, I could not access Offers and Daily surveys. I am getting the message "Your IP address was seen on another user. This section is now blocked. Contact us for more information.". I only have one user id and there is no one else in my household having an user id in get-paid.

Kindly resolve.

Thank you.

Regards,
Narayanaswamy
23-10-2015 07:06
Please try it again now?
If you have questions related to our site please use our SUPPORT FORUM. If you want to see our latest updates please visit our ANNOUNCEMENTS FORUM. It's as easy as that.

Regards,

Get-Paid.com Admin
26-10-2015 11:08
gptreasurePlease try it again now?


I can access offers and daily surveys now. Just curious to know what went wrong to get that message which I got earlier.
28-10-2015 05:23
nswamyvlI can access offers and daily surveys now. Just curious to know what went wrong to get that message which I got earlier.


If you login to 2 different Get-Paid accounts from the same PC (even if that's your friend) it would block you so we have to remove the block in that case, which is what we did.
If you have questions related to our site please use our SUPPORT FORUM. If you want to see our latest updates please visit our ANNOUNCEMENTS FORUM. It's as easy as that.

Regards,

Get-Paid.com Admin
30-10-2015 20:55
gptreasureIf you login to 2 different Get-Paid accounts from the same PC (even if that's your friend) it would block you so we have to remove the block in that case, which is what we did.


Just to tell you - I am in Ethiopia and my referral is in India. No one else has logged into their account using my laptop. I am the one who solely use my laptop and no one else in my household has an account in get-paid. May be its time to scrutinize your system why it is creating blocks even in such cases.

Regards,
Narayanaswamy
30-10-2015 23:43
Hello just be patient and I think you just follow what does it say have fun
maricelv
02-11-2015 08:33
nswamyvlJust to tell you - I am in Ethiopia and my referral is in India. No one else has logged into their account using my laptop. I am the one who solely use my laptop and no one else in my household has an account in get-paid. May be its time to scrutinize your system why it is creating blocks even in such cases.

Regards,
Narayanaswamy


Could your IP be used by someone else?
It's not something that is done to annoy you, it's only being done as part of security.
Are you still experiencing any problem with it?
If you have questions related to our site please use our SUPPORT FORUM. If you want to see our latest updates please visit our ANNOUNCEMENTS FORUM. It's as easy as that.

Regards,

Get-Paid.com Admin
Total Posts: 7