Fix the games

09-06-2013 11:02
Hello support,
I've been having a lot of problems regarding the games and tournaments, I've lost a lot of cents already because the score fell to 0 or it didnt upload in some time. Someone has to fix this, its pretty annoying.
It has already happened 4 times

thank you in advance
vikingo
09-06-2013 14:35
Dear "Vikingo",
Can you please record yourself playing the game and show in a video what happens, and send an email to [email]admin@gptreasure.com[/email] & attach the video of your game? We will investigate further after hearing back from you.

Thanks,
Get-Paid Team.
Rephael - Get-Paid's Moderator.
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10-06-2013 12:40
I just want to add once we receive this video if there is a problem we would definitely credit your account with a bonus.
If you have questions related to our site please use our SUPPORT FORUM. If you want to see our latest updates please visit our ANNOUNCEMENTS FORUM. It's as easy as that.

Regards,

Get-Paid.com Admin
12-06-2013 14:15
Ok, I just sent the email to [email]admin@gptreasure.com[/email] with the video in it, it shows myself playing and then when updating the score it says I got 0 points.
Thank you in advance, I hope you can solve it :)
vikingo
12-06-2013 18:27
Ok, I just got the response, I hope you manage to fix the error
Thanks for everything :)
vikingo
12-06-2013 19:22
We hope game's developers fix the problem as soon as possible.
thanks for your help, Vikingo.

Have a nice day,

Get-Paid Team.
Si hablas español y tienes dudas, por favor abre un nuevo tema en el apartado de Miembros de Habla Hispana.*Proud of being part of Get-Paid Team*SIEMPRE FUERTE 8-)
Total Posts: 6