Wmz==>pm==>wmz | Get Paid

02-12-2013 18:23

heatmy

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Hi, on Saturday I changed my payment method from pm to wmz to benefit from my monthly contest earnings which were 2500 coins. I cashed these 2500 coins on pm. Now I wanted to switch back to wmz and my balance suddenly becomes -8880 (it was 60)

02-12-2013 19:10

gbazsa

Join Date:	2012-07-23 11:17:00
Posts:	61

contact support

11/500dollar

04-12-2013 22:30

heatmy

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Posts:

No answer here or from support I need this problem to be fixed to do tasks...

06-12-2013 06:57

SSRGetPaid

Join Date:	2010-10-16 21:34:00
Posts:	3129

Please send a direct email to senior admin regarding this at [email]admin@gptreasure.com[/email].

Thanks,
Get-Paid Team.

07-12-2013 17:27

heatmy

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Really disappointing. Almost a week I've sent emails to all the possible addresses and the issue is still not solved.

09-12-2013 21:06

heatmy

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What looked like a minor technical issue with the site has become a major problem that might be not solved before 2014.

10-12-2013 06:20

SSRGetPaid

Join Date:	2010-10-16 21:34:00
Posts:	3129

I have contacted Senior Admin and I am waiting on his response. I apologies for innconviance. You should receive a response from Senior Admin very shortly.

Thanks,
Get-Paid Team.

10-12-2013 09:40

gptreasure

Join Date:	2007-05-17 16:47:00
Posts:	11197

Hi there,

I am very sorry for the delay.
We had to determine what to do in regards to this issue and we are very pleased to inform you from now on you would receive normal bonuses like any other members!

This is great news for you, I would send you a private message with the details as well. I also would like to apologise for the time it has taken us to make that decision and coding, your account balance would reflect correctly within the next few hours.

Thanks again!

If you have questions related to our site please use our SUPPORT FORUM. If you want to see our latest updates please visit our ANNOUNCEMENTS FORUM. It's as easy as that.

Regards,

Get-Paid.com Admin

10-12-2013 18:12

heatmy

Join Date:
Posts:

Thanks for the answer. I hope the balance will be corrected soon as of now it's still negative.

11-12-2013 17:45

heatmy

Join Date:
Posts:

gptreasureHi there,

I am very sorry for the delay.
We had to determine what to do in regards to this issue and we are very pleased to inform you from now on you would receive normal bonuses like any other members!

This is great news for you, I would send you a private message with the details as well. I also would like to apologise for the time it has taken us to make that decision and coding, your account balance would reflect correctly within the next few hours.

Thanks again!

I'm trying to be as patient as possible but it's been almost 30 hours and the 8940 coins are still deducted from my balance.